FAQ

No returns accepted without obtaining a Return Merchandise Authorization Number.

Order discrepancies must be reported within 30 days of Invoice.

15% restocking fee on all non-D.O.A. items returned.

To view our shipping policy, please click here: http://www.noveske.com/pages/shipping-policy

For all terms and conditions for Noveske.com and Noveske Rifleworks LLC Please click here: http://www.noveske.com/pages/terms-and-conditions

 

I ordered a Noveske Rifle/Upper/Component from a dealer.  Do you have the order in your records?  When will my order ship?

YOU MUST CONTACT YOUR DEALER FOR ANY AND ALL STATUS CHECKS. Sometimes dealers order through distributors, and even if the dealer ordered directly from us, we don’t know which order is dedicated to specific customers.  Normal business practices dictate that we must communicate through the parties who order from us rather than directly with their customers.  

 

Does Noveske offer a military/law enforcement discount?

We do offer a military and law enforcement discount good for anything in stock and available on our website. We just need you to email us from your military or law enforcement issued email address to verify. We will then email you back the discount code which can be used during online checkout.

 

What is the status of my order?

Variances in delivery or acceptance of supplies, makes it impossible to provide accurate lead-times.  A single delay or quality rejection affects literally hundreds of orders in the production schedule.  We cannot respond to every requests for status. We simply provide a general time frame at the time of order.

 

How do I place my order for a rifle or upper that is not available online?

With the exception of a few rifles and uppers that you can order online, all other rifles and uppers must be ordered through a dealer either local to you or online. We do suggest checking out your online dealer choice to be sure they are reputable if you choose to go that route.  They can then send the rifle to your local FFL for transfer to you. 

 

Can I order a rifle or upper in custom color?

We do not offer custom colors on a single order basis.  However, we do produce some rifles in custom colors for specific dealers, distributors or collaborations. 

 

Can I send you my parts and have you build my rifle?

Currently we are not doing any in house gunsmithing. 

 

Are your 5.56mm/300BLK uppers interchangeable with 7.62mm lowers?

No

 

Is there a difference between 5.56mm and .223?

Yes, despite external dimensions being identical, 5.56 NATO ammunition is a higher pressure round than commercial .223. If your rifle is chambered in .223 only .223 should be used as using .556 NATO can create an unsafe high pressure condition. If your rifle is chambered in 5.56 NATO it is safe to fire both .223 and 5.56 NATO.

 

How accurate are your barrels?

Our barrels are made to be very accurate and are more than capable of shooting sub MOA, but we do not guarantee it. The reason being is that there are way too many variables that affect accuracy that are out of our control such as weather conditions, choice of ammo, how your rifle is built and configured, the headspace of the bolt to the barrel, your optics and how their mounted and calibrated, even your trigger finger and skill as a shooter. These are things that we have no control over. If one or more of those variables are not correct, your accuracy can be greatly affected.

 

What ammo should I use in my rifle?

Brand name Factory Brass cased ammo. We currently do not endorse any one particular type as not all ammunition produces the same results. We recommend visiting the range with a variety of ammunition and finding what best suits your rifle.

Ammunition selection is very important. Not all ammunition is designed for use in an auto-loading firearm. We like to see ammunition used in our rifles that is made specifically for auto loaders; this is especially important in 7.62mm rifles. The brass should be manufactured to military standards with hard brass, staked primers, and tight neck seals or crimped necks. The projectile should be an FMJ, OTM, or plastic tipped design to allow for a smooth transition from the magazine to the chamber. If you experience dropped primers, discontinue the use of that ammunition. Dropped primers may become lodged in the weapon, resulting in a serious stoppage. Soft brass can result in the flow of brass into the ejector hole of the bolt face. When the bolt rotates out of battery, the bolt shears off the brass that flowed and can create unwanted debris in the firearm. The tip of soft-tipped ammunition can become deformed during the feed cycle, resulting in a stoppage. Blunt tipped projectiles may create stoppages by impacting the receiver or magazine during the feeding process.

 

Can I use steel cased ammo?

We do not recommend Steel cased ammo in our rifles ever. 

 

What's the recommended ammo for my N6 Leonidas? 

Your Leonidas rifle has been extensively tuned to run all types of ammo. In general, shooting heavier bullets will make the gun run harder and faster. While lighter bullets will make the gun run softer and slower. We have tested ammo from 110 grain varmint ammo to 180 grain match ammo with great reliability. If you plan on using a suppressor on our NON Switchblock Leonidas, we highly recommend using lighter bullets. The Noveske 110 Grain Varmeggeddon by Nosler is a great choice. The use of our Switchblock on the Leonidas will make it possible to run a larger variation of ammo while maintaining great reliability.

 

I have a pinned KX3 on my barrel. Can I buy a KX5 to swap out with the KX3?

Although we do not offer this service, it can be done. However doing so would void the warranty. 

 

Will GEN III lowers fit GEN I Lowers? 

Absolutely, they are built to mil-specs and should interchange with other mil-spec brands.


Why is the GEN III line Cerakoted?

Cerakote is applied over the anodizing to offer a superior finish along with extreme durability. This also allows us to match color hues between pieces which at times can vary with anodizing. The uppers also feature a proprietary internal coating which will help increase function and lubricity.

 

I just bought a new Noveske Upper or Lower and it does not fit with any of my current gear. Can I send it in for a factory fit?

Do the pivot/takedown pins fit? If yes, then it fits just fine.  The mil-spec scale is too broad to obtain that “perfect” fit every time between uppers and lowers therefore it cannot be guaranteed.  If it is a little tight or a little loose, the function of your rifle will not be affected.  The only way to obtain that perfect Noveske fit is on a complete factory rifle. 

 

What is the break in process for a Noveske Barrel?

Contact Tim@noveske.com for email instructions.

 

How do I remove the cone on my KX5 or KX3?

We do understand the cleaning instructions say to take the cone out to clean it.  After thousands of rounds and years of R&D, we do not suggest or advise to taking it apart. The cleaning instructions have since been updated. We apologize for any confusion.

 

 What is the difference between Stainless and Chrome Lined Rifles?

 

STAINLESS

Our stainless barrels are made to fill a precision role while retaining flawless function. Retaining accuracy and reliability is a complicated balance in that the chamber needs to be slightly modified from the NATO specifications to improve bullet hook-up in the throat, while keeping to functional properties of the NATO body dimensions. The result is our proprietary Noveske chambering. The steel used is a type of 416R and hardened to about 30 HRC prior to any machining. These barrels are button rifled with our proprietary PT buttons. This rifling profile differs from that in the chrome lined barrel line in that the lands have a slightly more trapezoidal shape. This design and the type of stainless used helps the lead edge of the rifling from eroding as fast as it might with conventional rifling, and the barrels tend to outlast others. For use in any precision application, we recommend the stainless barrel for its edge in accuracy and excellent reliability.

 

CHROME LINED

Our chrome lined barrels are cold hammer forged and made with the material callouts and manufacturing process for the M249 Machine Gun barrel. The cold hammer forging process work hardens the steel around a rifled mandrel, which creates the lands and grooves. These barrels are chambered in 5.56mm NATO. The barrel is then chrome lined to the spec for a M249 Machine Gun barrel, which is about twice as thick as that of an M4 barrel. The end result is a rifle that can be run hard day after day. Having been part of many excellent training opportunities, I have seen how a barrel may experience serious trauma from high rates of fire and sustained high temperatures. For any high round count, high temp, heavy shooting, I recommend our chrome lined barrel.

 

What is the inside diameter of your handguards and will my KX3 fit?

 1.315”. The KX3 will not fit but the KX5 will.  http://shopnoveske.com/collections/parts/products/kx5-flash-suppressor-w-crush-washer

 

How long will my Noveske barrel last?

Barrel life is a variable, as the point at which any given shooter becomes dissatisfied with the weapon’s accuracy will differ. We do not make any claim as to how long a barrel will last, as the use, care, and environmental conditions are different for each person. What you can expect is that the barrel will serve you well. Think of a barrel as a perishable item, like a car engine; if you constantly red line it, you’ll be back in the engine shop sooner than a grandma who buys groceries once a week. 

 

What is the function of the SWITCHBLOCK?

 The Noveske Switchblock® is a light weight, simple and durable gas block designed to regulate the increased flow of gas caused by use of a sound suppressor. 

The Switchblock is adjusted by rotating selector drum, which is locked in position during operation. It is designed as a stress free & reliable feature which is easily understood & used by shooters in adverse conditions. If the selector drum must be rotated while it is too hot to operate by hand, a cartridge tip or most other pointed tools can be used to positively rotate the selector drum by means of a small dimple in the selector drum locking tab. 

 The Switchblock has three positions; Unsuppressed, Suppressed, and OFF. The OFF position is intended for single  shot operation to reduce weapon sound signature and control spent cartridge ejection. In the OFF position, no propellant gasses travel into the gas tube effectively halting the cycle of operation at the point of firing.

 

BARREL LENGTH AND NFA?

 Barrel length and NFA regulations are quite simple. A short barreled rifle is a shoulder fired rifle with a barrel length under 16” and an overall length under 26”. Those of us Citizens in free states are eligible to purchase these rifles as individuals by passing a background check with the FBI, having your CLEO sign that he has no reason to think that you will use the weapon in a criminal manner, and by paying a one-time $200 tax to the ATF. In most cases, your dealer will handle this process for you. You only need to choose an FFL dealer in your state of residence who is licenced to handle NFA weapons. Remember that a 14.5” barrel with a pinned and welded muzzle device which creates an overall length over 16” is not an NFA regulated firearm. You can order the rifle through your dealer.Our staff can assist you with finding a dealer in your area.

 

Do you offer a piston system? 

We are often asked if we offer a gas piston system. The answer is no. Not because piston systems are bad, but because I feel they are misapplied to the m16 family of weapons. There are many fine piston systems out there that have been winning wars for decades. If you want a gas piston operated system, I recommend the following weapons: M14, AK47, FAL, SKS, SAW, M240, etc.

 

What is 300BLK?

The Noveske 300 AAC BLACKOUT is designed to run optimally firing both subsonic suppressed and supersonic unsuppressed. This barrel is tuned to lock back on the last round using subsonic 220 and 208 grain ammunition with a sound suppressor. The firearm may not lock back with subsonic 220 and 208 grain ammunition without a sound suppressor. Also, the subsonic 300 BLK ammunition is more susceptible to a malfunction due to carbon fouling and adverse conditions than supersonic ammunition. The barrel is tuned to operate correctly with the back pressure provided by the AAC 762-SDN-6 using an H2 buffer, or a Surefire 762K suppressor and an H buffer. In the development of this barrel, we found evidence that the suppressor may require a symmetrical baffle stack as found in the AAC Cyclone K, 762-SDN6, and Surefire 762K suppressor. Suppressors which cause off axis turbulence, such as those with K type baffles, may cause baffle strikes and/or point of impact shift, and may damage your suppressor. Noveske Rifleworks LLC will not be responsible for damage or injury under ANY circumstances. Consult you suppressor manufacturer to determine if your suppressor is suitable for this application. 

 

Does Noveske make Airsoft guns?

Not directly. They are produced with our markings by MADBULL AIRSOFT, the only licensed company to do so.

 

Do we offer a warranty?

LIMITED WARRANTY:

FOR OWNERS WITHIN THE UNITED STATES

NOVESKE RIFLEWORKS, L.L.C.

FORM OF LIMITED WARRANTY

Standard Conditions of Sale

All Noveske Products, hereafter referred to as products sold by Noveske Rifleworks, L.L.C.(hereafter referred to as the "Company") are subject to these terms and conditions of sale.

Limited Warranty

The Company warrants that its Noveske Products, if properly stored, transported and used, will be free from defects in materials and workmanship during the warranty period.

Warranty Period

Labor - One (1) year.

Parts - For the lifetime of the original purchaser.

Warranty Service

To obtain warranty service, the purchaser must deliver the Noveske Product to the point of purchase and submit a written service request. A written service request must include: (1) proof of purchase; (2) a copy of these terms and conditions of sale; and (3) an explanation of the problem.

Extent of Limited Warranty

If the Noveske Product which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty, and the purchaser submits the written service request required under these terms and conditions of sale, at its option, the Company will:

REPAIR THE NOVESKE PRODUCT OR REPLACE THE NOVESKE PRODUCT WITH A NOVESKE PRODUCT THAT IS FUNCTIONALLY AT LEAST EQUAL TO THAT OF THE NOVESKE PRODUCT BEING REPLACED.

This Limited Warranty does not cover damages due to external causes including, but not limited to, accidents, misuse, neglect, alteration, repair, improper maintenance, or normal wear. 

An Operation, Monitoring and Troubleshooting Manual (the “Manual”) is included with the packing materials you received with this Noveske Product. Any usage or care not in accordance with the Manual voids this warranty, and any damage caused by such usage or care is not covered under this warranty. This warranty is limited to the original purchaser and is not transferable.

Warranty Limitations and Exclusions

Exhibit “E” - Noveske Limited Warranty for Owners Within the United States

THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HEREIN. THE COMPANY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

The use of any sample or model during the negotiations leading to the purchase of this Noveske Product serves merely to indicate a type of product that will be tendered to the purchaser. These samples or models create no warranty that the product will conform to the samples or models.

Limitations of Liability

THE COMPANY’S RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY,

IMPLIED OR EXPRESSED, IS LIMITED TO REPAIR OR REPLACEMENT, AS SET

FORTH ABOVE. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY FOR ANY

BREACH OF WARRANTY. THE COMPANY IS NOT RESPONSIBLE FOR CLAIMS

FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER

LEGAL THEORY, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, DOWN

TIME, AND ANY DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND

PROPERTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO THIS LIMITED WARRANTY

GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS

THAT VARY FROM JURISDICTION TO JURISDICTION.

Assumption of Risk

Purchaser assumes all risk and liability for loss. Company shall not be responsible for injuries to

person or property arising out of the use or misuse of the Noveske Products.

Merger

THIS AGREEMENT CONSTITUTES A FINAL WRITTEN EXPRESSION OF ALL THE

TERMS OF THIS AGREEMENT AND IS A COMPLETE AND EXCLUSIVE STATEMENT

OF THOSE TERMS. ANY AND ALL REPRESENTATIONS, PROMISES, WARRANTIES

OR STATEMENTS BY COMPANY’S AGENT THAT DIFFER IN ANY WAY FROM THE

TERMS OF THIS WRITTEN AGREEMENT SHALL BE GIVEN NO FORCE OR EFFECT.

Governing Law; Forum

These terms and conditions shall be governed by and interpreted in accordance with the laws of

the State of Oregon. Any legal action or proceeding arising from or in connection with these

Exhibit “E” - Noveske Limited Warranty for Owners Within the United States

terms and conditions shall be brought exclusively in the Circuit Court for Josephine County in

the State of Oregon, or in the U.S. District Court, District of Oregon. Purchaser hereby

irrevocably consents to service of process out of said State of Oregon or U.S. Courts in any such

action or proceeding by mailing copies thereof by U.S. mail to Purchaser or any other method of

service permitted by such courts. Final judgment (certified or exemplified copy of which shall

be conclusive evidence of the fact and of the amount of any indebtedness therein described) in

any such action or proceeding shall be conclusive and may be enforced in any court of competent

jurisdiction by suit on the judgment.

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